D

Domsa Diana

4 years ago

Unfortunately, that's not what I thought.

Unfortunately, that's not what I thought.
If you are about to come here, it is a good idea to check your room before you pick it up. We paid in November 2017 for a sea view room. What I received is a room with a side sea view. If I noticed this problem, I was answered like them, there is no difference. Another problem I encountered when I tried to book a meal at the Asian restaurant. Although I arrived only yesterday, 07/30/2018, and I tried to make the reservation today, 07/31/2018, I found out that there are no places until next week. The reservation had to be made, I think, before I got here. The lady at the reception, who answers the clients' questions, gave 3 phone calls, one for each problem I noticed and, each time, I understood that the aspect that I am Romanian points out. Each phone call ended with a big smile from the lady and the answer that, unfortunately, we can't do anything, being in the middle of the summer season. I felt discriminated against because I am Romanian, because I am convinced that if I were further west, I also had a room with a sea view, for which I paid and I also had a place at the Asian restaurant.
Although I asked the lady to offer me only the services I paid for, I was left with only a bitter taste and regret that I gave up a 4-star hotel on the Romanian coast, for one of the neighbors.
We only have one vacation and it's a shame someone ruined it for us. So, if you are Romanian, watch the room beforehand and book a place at the restaurant before going on holiday.
If you're not as picky as I am, you'll feel good.

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