As a customer of the Borough of West Chester, I ha...

As a customer of the Borough of West Chester, I have had both positive and negative experiences. Overall, I would rate the company as average. The customer service provided by their staff is satisfactory, although there have been a few instances where the response time was slower than expected. The website, west-chester.com, is informative and easy to navigate. However, there is room for improvement in terms of updating the content regularly. Overall, I appreciate the efforts put in by the Borough of West Chester, but there are areas that could be worked upon.