I recently interacted with the company while looki...

I recently interacted with the company while looking for laboratory instruments. The website was easy to navigate and had a good range of products. However, I found it challenging to find detailed technical specifications for certain products. The customer service was average; the representatives were polite but did not seem very knowledgeable about the products. The delivery of the product was on time, which was a plus. Overall, the experience was average. The company could improve by providing more in-depth product information on their website and by enhancing the training of their customer service team.