Bryce Bailey

Review of TD Garden

Attended a concert at the garden last night and I ...

Attended a concert at the garden last night and I was originally considering leaving a one star review (while at the venue) for the TOTAL lack of organization and communication with the concession stands, but the attendant who was by our seats provided outstanding customer service and i am writing the review because she deserves a mention! I left four stars instead of five because the concession stands deserve one as they do not accept cash and don t inform you ahead of time (before entering the venue or before ordering). I was a bit irritated as I would have brought a payment method other than cash had I been informed in advance. How ever the customer service and positive attitude of the attendant in our section deserves some recognition!

We bought tickets on presale and were seated on the aisle of loge 11 (loge 11-12 entrance) after a stressful ride to the venue (drove to a train station then took two trains to get there) we were tired but still incredibly excited for the show. We accidentally sat in the wrong seats which we figured out shortly after, but the female attended of that section went out of her way to be so helpful and friendly. I have been to many concerts between the Garden and Xfinity center and never once have I felt that an attendant went out of there way to improve the experience of concert goers by going above and beyond to be so friendly and make sure everyone was safe but also having a great time. I was hesitant originally about purchasing aisle seats because I wanted to enjoy the show and not worry about being in the way or getting yelled at for dancing and having a good time but the attendant in our section was so friendly she really made the whole experience great (the concert was great itself but the experience of being at the venue.)