I'm going to start with the good comments that are...

I'm going to start with the good comments that are much more than the bad ones. Although I had a really bad experience with the enrollment I want to say everything else was remarkable in a positive way. To talk about the good things, the teachers are awsome, the staff is very helpful and I enjoyed my classes a lot. Rooms are comfortable, the book is a good material and they also give you extra activities during the classes. I'm so thankful with: Dan, David and Nick, between a lot of teachers I have had throughout my life I would say you guys have been the best, their classes are not only educational but also fun and funny!! I assure you: you are gonna learn so much, laugh and have fun. They make sure to create a class environment where you feel comfortable to talk and express yourself, they clarify all your doubts even if they are not related with their classes and they are also great people. PD: if you are with David he is so creative and have different games to play during class, they are AWSOME!

Not to talk about my bad experience: if you are an student looking for learning basic/intermediate English you are gonna be fine and I don't have anything to advise you, BUT if you are looking for a higher level than the average BE CAREFUL AND MAKE SURE TO ASK EVERYTHING BEFORE you start because their enrollment process is full of flaws and you could have an unpleasant experience as I did. This is what happened: when I was looking for a school I clarified to the seller that I was looking for a "medium/advance English course" in order to improve my English and apply to college here, he told me it was totally fine because they were gonna test me and according to my score they would place me in a class (everything cool so far). However, after taking the test and during the very beginning of my first class (the class they had placed me "according to my test") I realized the English they were teaching was a really basic English so I decided to stop writing in the book and during the break I went to talk to the staff expressing my concern about I had maybe been placed in the wrong level, to make a long story short they told me "your level of English is so high and we don't have any course right now for you" which you can imagine confused me more and made me a little bit angry too because nobody asked me if I was OK with being place in a level about 3 LEVELS BELOW my real level. After that I talked to Liliana (the manager) who made me feel disrespect and not supported for the school at all, they wanted me whether to pay for the book that I used for 1 hour (without knowing was not my book, how coul I have known?) and continue in my right level some weeks later or giving me a refund of 100% and I could leave the school without any problem, I disagreed and tried to make Liliana see how that didn't make sense, I mean: the school was willing to loose all the money I had already paid + the money for the whole book but they didn't want to accept the book back and let me continue in the right level couple weeks after that.

I went to my house that day pretty disappointed and angry but I realized that at that point I was out of time to look for another school so I went back the next day and talked again to Liliana with my best face even when I kept thinking she was not making the smartest decision and feelings so disappointed as a costumer, we had a talk and agreed the school was gonna pay for the half of the book and I would pay the other half (which I am still thinking makes no sense) and I'm glad I did stay to study there because I had a really good time after all. I also wanna highlight that NICK WAS ALWAYS SO RESPECTFUL, HELPFUL AND NICE but it was not his decision, otherwise I'm sure he would have taken other path.

In conclusion it's a good school but they should work more in the way they respond to those "atypical situations" because that could make their clients to have a really unpleasant process when they shouldn't.