K

Kelly Ann
Review of Body & Pole

4 years ago

Great studio and staff. Terrible customer service....

Great studio and staff. Terrible customer service. I got the package deal and their customer service team did NOT give me credit for the deal. I had spent well over a month trying to get any response so they can give me credit and I could attend the classes finally but they never gave me an official response. It was a very stressful experience. The staff in the studio were helpful but not their upper management. As far as the studio and staff, they were great! Sad I have to give 1 star for the customer service I received. Very disappointed.

If I could give negative stars for their management I would. Terrible.

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