raul silos

Review of LAC-USC Medical Center

Went to ER on August 8th after leaving kaiser ER ...

Went to ER on August 8th after leaving kaiser ER 18 hours before. (2051 marengo st. Los Angeles ) left on august 9th.

I don t have insurance and kaiser took me and prescribed medicine after examining me for 3 min tops. I didn t feel very comfortable the way they functioned and the lack of explanation.

My symptoms worsen so I decided to go to LACUSC emergency. This is where everything turned into blessings.
The moment I arrive I was hesitant because it didn t look as nice as kaiser. But once I was greeted and checked in that s when I started to see that they are passionate Individuals that truly care about what they do. From checking in I had to meet with a nurse to give them my symptoms and background for visit and I have to tell you i had a great time doing this while we joked around and get the job done. They make you feel welcome and taken care of. They do their job with happiness and positivity. Once they put me in a room another nurse (Jessica or jasmine I think) took care of me to prep me for the doctors. (Yes 2 doctors were there to take care of me) nurse also had a very good sense of humor and compassionate for their patience and treats you like a special individual. Once the doctors came in dr patal and another doctor (she was in and out and wasn t able to get here name ). Both of them spent at least 30 min with me to diagnose and to find the problem of my symptoms. Dr. Patal took over till the end and came in to visit during the 9 hours I was admitted. Truly professional, amazing doctors and nurses. It s 5 pm now after being released at 11 am and I knew I had to find a way to write this and I hope it gets to them. I wanted to do more than just this and will find a way to show my gratitude. I feel a lot better and I was in so much pain 10/10 for the past 5 days and just continuesly rising each day. They were able to fix me with in 16 hours up to 70 percent good to go. Now I can get up and do not have to lay in bed all day. For the team at this ER! I have never seen a group of people that works so happy with each other and for others !

But it gets better
When I asked for my bill they said all I have to cover was the medicine I need to purchase and pay for. I wasn t sure if they knew that I didn t have insurance and didn t want to walk out not paying especially after the amazing work they did. So I went to ask again at the cashier and they sent me to the patient Finacial service and Monica the person that was there was soooo helpful and was able to get me insurance for the rest of the year. I never asked her to do this and she offered it to me and said I might be able to get it.

Over all I had PPO and was with kaiser for 6 years until I lost my insurance membership.i will certainly choose to go back to this hospital even with the PPO insurance. I used to pay 450$ a month for insurance and I would love to spend it towards this hospital!

Thank you so much too everyone that made me feel so much better and cured my health problem ! I Will always be thankful of your existence!