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I was pleased with the room. The staff were polite...

I was pleased with the room. The staff were polite and courteous. After a couple days of being checked out of the hotel I noticed an additional $115 was charged to my card so I called to inquire the reason, thinking it was a mistake. The staff member looked up the charge and said it was for excessive pet hair! I was immediately upset due to the fact I was charged extra for my room as a pet fee which should cover the cost of cleaning the room (I believe it is $15/night) and I was not told about the extra charge to my card. It baffled me as my dog does not excessively shed, and 2 out of 3 days in the room I had her at the dog Day Care for the entirety of the day. I now have to wait until Monday to speak with the General Manager regarding this ridiculous charge on my card to basically vacuum a room. I would certainly have given a better review had it not been for this incident.

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