J

Jackie Newton

4 years ago

I found the Bridal Collection because it was recom...

I found the Bridal Collection because it was recommended by my venue (Spruce Mountain Ranch). When we arrived, everyone was so friendly that we interacted with. Robyn was the person who was helping me out. I talked about what I liked and didn t like in each dress and Robyn was able to go back to the racks to find more dresses based on my opinion. She really valued my opinion which I appreciated. Robyn said she might have something just perfect in the back. It turns out they have single dresses available that just so happened to be on a mannequins, leftover from trunk shows, extra inventory, etc. She said these dresses are unique because it s not something they order, it s something that they have in stock. I tried it on, it fit like a glove and just so happened to be my size. It was everything I was looking for and it was absolutely stunning. It was a Stella York dress. The only thing I didn t like was that it was strapless and I wanted a dress with straps. She helped me realize that whatever alterations I wanted to do with the dress, they can do like adding on straps. I walked around the store in the dress and they walked me to the front of the store to look in the mirror with the natural light. Every employee and even other customers I passed told me how stunning the dress was on me. Because the dress was sitting in inventory, it was at a bit of a discount, making it in budget for me! Robyn was so patient and kind while interacting with me and my family and encouraged me to make the right decision. She was definitely invested in me as a person. I was able to say yes to the dress that day and it was so exciting! A few months later I was able to schedule a gown viewing, since the dress stays at the shop until a week before the wedding. You are also able to schedule as many gown viewings as you need, since you pay for the dress fully a few months out. I brought with me some earrings and we tried out some straps, and I was able to show the dress to some others who hadn t seen it yet. Cathy helped me with this appointment and she gave lots of great advice about accessories, straps, and bustling. She was so kind and really made me feel welcome and confident. If you choose to do alterations through them, they have an alterations package that is all inclusive that I took advantage of. I had Serafina as my seamstress and Brooklyn as my stylist. Brooklyn was so friendly and really supportive of what my vision was for the dress. I was able to bring my accessories to see how it all looked. They took my measurements and took note of what I wanted. Brooklyn assured me that Serafina is a miracle worker and will work hard on my dress, which made me feel like I was in good hands. On the final pick up day I tried on the dress with Serafina and Kelly. The dress fit amazing and really made me feel confident and excited about my big day. They even pressed my dress so it all layed flat with no wrinkles. Kelly taught me how to package up, transport, and store my dress until the wedding. Every call, every interaction, and every visit that I had to the Bridal Collection exceeded my expectations and I am thoroughly satisfied with my entire experience from start to finish there. I am so happy I chose them and I am so happy with how my dress turned out, it was the highlight of the evening for sure. Every visit they answered all of my questions with kindness and patience. You can tell that every single employee actually loves their job and even employees that aren t your stylist are invested in you and noticed how I was beaming in my dress. It was a very positive experience and always very welcoming. They were always prepared every time I came in with my space already set up properly, with my dress waiting for me. I would absolutely recommend the Bridal Collection to any bride that likes to feel valued and likes to be treated like a true princess every time you walk in. As an extremely picky bride, I was able to find my dream dress here and I can t thank everyone at the shop enough for their help and support!

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