chris mentch

Review of Washington Music Center

Excellence. Your dictionary will define it as "the...

Excellence. Your dictionary will define it as "the quality of being outstanding or extremely good, distinction, quality, superiority." It is a word that fits quite naturally within a sentence that captures the essence of Chuck Levin's Washington Music Center which I have come to fondly call "Levin's".
A long time customer , I have seen this excellence on display in my purchases and consultation for guitars (acoustic and electric), stage equipment of all types and studio quality arrangers, workstations, audio and keyboard equipment and the proper computer systems that are integral to achieving the best quality recordings for which my original music requires. I have been delighted to work with Todd Elliott and Paul Schein in the purchase of my many custom guitars including Taylor and Yamaha and I have most recently been amazed by the depth of knowledge, customer care and follow through with post purchase guidance and support of Messrs.' Ed Spence and Brian Hessler in studio recording equipment and keyboard workstations.
To say I am a happy customer is the understatement of the year. In fact, as I said I have been a very satisfied customer for many, many years. I am also in addition to being a singer/songwriter and a published author, I am also a CPA and graduated at the top of my class form the finest business school in the State of Maryland, THE University of Baltimore. I can speak from a knowledgeable perspective that maintaining this high level of customer satisfaction over many years is what sets Chuck Levin's apart. It means that there is a policy commitment from Mr. Levin that dictates that this high level of performance will be the "norm" and the "ordinary and customary" manner of doing business and that their customers can rely on it over the years and not just today or tomorrow. It's a commitment to Excellence; its a commitment to the customer; It's a validation of the value of the pursuit to make art through music as well as we can make it. "Our Lord loves us most when we create", so lets create very nice things indeed!
A commitment to Excellence at Chuck Levin's is a solid and reliable and long lasting foundation upon which artist and amateur alike can explore their own potential to create, to grow , to express, to aspire, to communicate, with EXCELLENCE.
In closing let me say that I speak to you all sincerely as I go a bit out of my way to do business with Levin's as I live now in Los Angeles. I have found that from the east coast to the west coast and all places in between, there is simply no better place to visit for your musical needs, no business more true to the conscripts of customer service and customer care, no finer group of professionals than those at THE Chuck Levin's Washington Music Center.
And to all my friends, over all the years at "Levin's", I wish you and all those you love, forever, Peace.

Chris Mentch