I had a terrible experience. The classes are basic...

I had a terrible experience. The classes are basically all set up the same with a different book being the content. They basically lack any effort possible to actually teach you. Some teachers are nice and actually helpful, but others put in the minimum effort possible. I have seen so many complaints from students within the class who express their opinions on blackboard discussion posts.

I did have a great advisor which was the only benefit offered to me at this school.

The financial aid (FA) department is HORRIBLE. Staff is completely incompetent. I have had to go down to the New Britain office in person 3 times and then call & email the office a bunch of times before getting even one issue resolved. After a year of their callous responses, I sent an email to the FA office to complain. They basically responded to me by calling me a liar and trying to discredit me!!!! What type of school does this to a student? A terribly unprofessional one.

Charter Oak treated me as just another faceless number. The lack of personalization and unfriendly response from the employees showed me that I did not matter. Charter Oak didn t seem to care about me as an individual. I felt mistreated on their end. Don t waste your money on a school that will refuse to hear you out and better their efforts. I wasn t even looking for anything in return; I just wanted them to know that they severely needed improvement. Instead, they lost me as a student at their school.