Keith Irwin

Review of North Ottawa Community Health ...

My most recent experience has been entirely more f...

My most recent experience has been entirely more frustrating than necessary. A follow up visit to a regular physical due to a medication not working was classified as something other than that and I am now being billed 4x as much.

I've called billing multiple times and have been told servers are down. I've called insurance and they said there's nothing they can do. I've called the doctor's office four times, leaving voicemails and having staff write down notes, and I still have not heard back. Two voicemails, being put on hold while the operator found the MA which ended up in voicemail, and another operator leaving a sticky note with no follow up.