Jen Jenkins

Review of Customs House Hotel

Dinner was enjoyable but after we finished & our p...

Dinner was enjoyable but after we finished & our plates were cleared we waited to be offered the dessert menus... & waited & waited. After over 30 minutes we called the waitress over & asked to see the dessert menu. On payment with my card it was assumed it was a credit account, it wasn't. I asked for it to be reprocessed through as an eftpos payment to which the waitress said ok & promptly scrunched up the paperwork threw it in the bin & then put the eftpos machine in front of me. There was no politeness or friendliness in this transaction at all. We will not be rushing to come back here.