I recently used the accounting services offered by...

I recently used the accounting services offered by this company and I would rate my experience as average. The company's website is user-friendly and provides clear information about their services and team. The initial consultation was prompt and the accountant I spoke with seemed knowledgeable. However, I found the overall communication process to be lacking. It was often difficult to get a response to my inquiries and emails. While the final results were satisfactory, the lack of attentiveness made the process more stressful than it needed to be. The pricing was on par with other accounting firms in the area, but I would have expected better customer service for the cost. In terms of professional expertise, I have no major complaints, but the company could improve its communication and responsiveness to elevate the overall customer experience.