Clara Gipson

Review of Glenwood Regional Medical Cent...

I checked into the emergency room on a Tuesday at ...

I checked into the emergency room on a Tuesday at approximately 12:45 pm with a complaint of chest tightness, nausea and dizziness. I was promptly taken to triage to get vitals and an ekg. Then I was taken to the nurse's station area where I lay on a gurney in the hallway from 1:15 to 4:45pm. I was eventually told that I would be admitted to the hospital. I was then shoved into a room - still in emergency, where I stayed another 5 hours.

Please keep in mind that all the while I'm in emergency I hadn't eaten anything. At 7:15pm I asked about food and was told that trays were ordered at 5:30??? A nurse did bring a tray...but it was (1) cold and (2)one that had been left on a cafeteria cart in the hall right across from my gurney since lunch! At 8:00pm a nurse bought me a cold ham sandwich and a hot canned coke...and I was still in emergency!

I don't know if this is an isolated incident. This is my first and quite possibly my last time being a patient at Glenwood. I do have to say that the staff was polite and apologetic. However, in my own personal experience, they were not very concerned.