I recently engaged with this media company for a m...

I recently engaged with this media company for a marketing campaign. The initial consultation process was smooth, and they seemed knowledgeable about industry trends. However, I was disappointed with the lack of communication and follow-up throughout the campaign. There were instances where I had to reach out multiple times for updates and information. The quality of the deliverables was average, and I expected more creativity and attention to detail. While the team was friendly and professional, the overall experience left me feeling underwhelmed. I believe there is potential for improvement in terms of client communication and delivering standout creative work.