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chuah sean

4 years ago

The receptionist (Rosalia) at clinic A at level 3 ...

The receptionist (Rosalia) at clinic A at level 3 was Super rude and unprofessional. We asked for a different nurse as the junior Nurses was not precise and not professional during treatment, she replied that all Nurses are good and we should be lucky that there is even a nurse attending to us... like what does that even mean I m paying for the service so and we keep coming back for treatment as they cannot do their job properly. She could have just said we cannot request for more senior nurse her attitude was so bad, I didn t want to cause a scene so I just walked off but I think the management should look into this. I went there before for another treatment and went making payment this same person was scolding another staff infront of all the customers even insulting her and degrading her the worst part is that the other staff wasn t in the wrong and it s Super unprofessional.

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