Brandon Smith

Review of Pearson Mazda

This is a review I've been meaning to write since ...

This is a review I've been meaning to write since January, but I haven't gotten around to doing so until now. This past January, I went to the dealership and test drove a 2015 Mazda3 S Grand Touring. I loved the car, but the treatment I received after the test drive was awful. First, I was 19 at the time, so they doubted that I could even buy the vehicle -- even after speaking with my grandmother, who had agreed to cosign for me. Mind you, I put $10,000 down on the vehicle, so that should have at least indicated to the dealer that I was serious about purchasing the car. But, the financing guy had no faith in me, and was more concerned about helping the other customers than me. The financing guy behind the counter even made rude comments (to the salesman, but I was able to hear him) about me. They also refused to negotiate on the price, and finally, I just left. I stopped responding to their calls, and the following Friday, I went up to the Mazda dealership in Alexandria, VA. That same day, I walked out with a brand new 2015 Mazda3 S Grand Touring. The treatment I received their was outstanding, and I was treated with the utmost respect. In addition to that, the price tag on the car was significantly less than at Pearson Mazda - about $2500. I advise you to stay away from this dealership! I've also been to Pearson Mazda for service, and they refuse to give me a loaner car (due to my age - I am now 20). Like, what? I bought a brand new car, and I can't even get a loaner vehicle at this dealership. It's very inconvenient.