Pauline Curry

Review of Northwick Park HART Team

I went to accident and emergency and had very good...

I went to accident and emergency and had very good care. However they referred me to ambulatory care and again I can't fault the care I received. Sadly the dermatologist refused to see me in ambulatory care so I was given an appointment to go the dermatology outpatients 4 days later. I would hardly call this urgent care considering the nature of my illness which unless treated can be Fatal. I received a phone call from the hospital at 10.00 am on Monday morning telling me to report to the dermatology clinic at 11.00 am. I duly arrived and was kept waiting until 12.30. A nurse said that they Dr was seeing all her other patients first. I was in so much pain I was crying. A nurse put me in in a room on my own because I was upsetting the other patients. When the Dr did eventually see me she stood about 6 feet away from me informed me she as pregnant and because I am having cancer treatments she won't see me if I have had recent radiotherapy. I question her ability to do her job if she can pick and choose who she treats and also why a dermatologist refused to see me vin ambulatory care. I was told by a Dr in ambulatory care that it is all to do with how they get paid.