SJ Nolen

Review of AutoNation Dodge, Katy, Texas

Take your vehicle somewhere else for service. Aft...

Take your vehicle somewhere else for service. After sitting here for over 3 hours I was just told that my service appointment isn t really a service appointment. It s an appointment with an advisor to check in my car. It will be at least tomorrow before a technician even looks at my car. He said plan on at least 2 days, but it could be longer. That s not to fix, that s just to do the $169 diagnostic.

Left my car although they said they wouldn t look at it until tomorrow. Get a call 3 hours later (after I rented a car since it would be 2 days at the earliest I d get it back). They want $700 to take engine apart to diagnose. That doesn t include putting it back together. The $700 will go toward repair should I decide to fix the problem. If not, I ll owe the $700 plus an additional amount they won t name to put engine back together.