Deborah Delezene

Review of Heritage Home Health & Hospice

Following Mom's positive test result for Covid-19 ...

Following Mom's positive test result for Covid-19 I was given Kim's name. She helped me get set up with Heritage Home Health & Hospice. Mom was in an assisted care facility suffering from Alzheimer's. My work hours are 9 am to 9 pm 4 days a week but these caring people worked around that schedule to assist me. Social Worker Brandy met with me to get the necessary papers filled out. Nurse Chrissy took my phone calls and text message outside of 9-5 hours to speak with me. Mom received extra care in her final days from Chrissy and the Doctor who went to the home. I was not alone when Mom passed as Chrissy was there to offer what care and guidance she could. The mortuary was called by this service saving me from that ordeal. Then the after care that Kathy offered saved me from trying to stumble through Social Security, Medicare, Medicaid, Postal Service, and so many other agencies. I wish I had contacted this agency long before I did. I learned this care is not just for end of life, if you need help or wonder if you qualify for help call Heritage. They really made the last of Mom's life easier for me.