My AC stopped working and I made the mistake of ca...

My AC stopped working and I made the mistake of calling these people. I was told to expect the technician between 10:00am to 2:00pm. By 1:30pm I called to check if they were still coming because I hadn't received the 30 minute call. I was told Ray would get to me by 2:30. At 3:00 I called when I still hadn't been called to be told I'd be called back. The call back said Ray would get to me in an hour. At 5:30, Ray called to tell me he was on his way and would get to me at 6:30. Then he showed up with a bad attitude. I'm trying to explain what happened with the AC and he cuts me off to tell me there's a problem. Obviously Sherlock or I wouldn't have called you. To say I'm beyond furious at the wasted Saturday and the unprofessionalism is the understatement of my lifetime. DO NOT USE THESE PEOPLE IF YOU VALUE YOUR TIME.

Service: Repair AC