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If I could rate my experience to below 0 I would. ...

If I could rate my experience to below 0 I would. In 2007, I bought a brand new Camry. Since then, the only service that touches my vehicle was Coggin Service, which was the worst decision I have probably made. I was charged for 3 different parts until they found the actual part that was bad and I was charged for that part as well. I ask for a tire rotation with every oil change and that wasnt done. Now I have to pay to get my tires replaced because they told me that I "declined" tire rotations. I have enough cars to know that rotations are done every 5,000 miles. So the last time I went in, I specifically asked for a print out of my service before they do it and it stated that I want a tire rotation. They call me, I go to pick it up and the tires are in the same place. I was livid. Wait... It gets worse. The car blows out black smoke when we turn it on and they told us pistons, but they wanted to do an oil consumption test first. Ok no big deal! We went in to find out the results and they tell us they are valve stem seals now that would cost me a pretty good amount. Wair for it.. After they told me that, they also told me that the car has been losing oil for a while but no one brought it to my attention. If only they would know how angry I am. I brought it to the service managers attention and he said that had nothing to do with their service. Okay!!! At this point, if you could imagine a really pissed off cartoon with steam howling out of its head, well that was me. Right now, I am stuck with the decision of either fixing my paid off vehicle with 77,000 miles on it, or getting rid of it and putting that money towards another car. The service advisors dont seem to know about cars and neither does anyone else in that service. They throw these different part names at me and I asked plenty of times what that part does or why its happening and they have no idea, so then I turn to my next source, my dad. I just dont understand what those people are doing at that service. I have never recieved worse service than I did at this dealership. This service is another reason why I will never purchase a Toyota again!

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