Totally disappointed in the service.. I had mouse ...

Totally disappointed in the service.. I had mouse pads and coasters made but when I went to fetch it, it was blurry and not even centered.. The original proof that I signed was clear and the colours were black background and the colours on the pads were grey... The mouse pads were not printed as a sticker on it and the colour was totally faded into the grey background.. I did not take it and asked for a refund which will only appear in my account after 7 days??? So disappointed I will never refer anyone!!!

Totally NOT unfair as I approved my print with BLACK background and my pdf format was not blurry at all. The prints are not even center!!! I should have paid only when collected as I dont have time to go to my bank, my money went into your account straight away!!! Please be advised to actually have the correct signed print in future for clients as you might have more complaints!!