I recently made a purchase from an online store an...

I recently made a purchase from an online store and the product is from this company. I must say the device works fine and fulfills its purpose, but I have encountered a few minor issues. The sound quality could be better and I faced some difficulties while connecting the device to my phone. The customer service was satisfactory, but it took some time to get a response. Overall, my experience with this company can be considered average.