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I didn't actually get service with them but did wo...

I didn't actually get service with them but did work with their sales department, I wanted to look into my local options for internet after my current service provider had started having issues, they sent out installer techs to examine my house for a mount point (free service BTW) but they came to the conclusion that there was no way to get service without installing a $1600 pole, and the only options they gave me was paying the whole thing upfront or $500 down and make a payment plan, much like the rest of the valley, I don't make the kind of money to throw $1600 or even $500 down the toilet, especially at a rental property. The thing that frustrates me, is, they have multiple people here clearly interested in service, but they don't want to spend the money on the pole and would rather pass the cost down to the customer. Also $203.99 a month for 17mb down, 4.5mb up, is alot for what your getting considering you have to sign a one or two year contract so I'm back on the hunt for another 4g lte internet provider, atleast until starlink comes. They clearly only cater to the more wealthy in rural areas if this is how they do things. My customer sales rep was a great guy, I just wish the company was more considerate with the customers as the sj Valley is not a wealthy area by far.

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