Dale Hinman

Review of Blake Hotel New Orleans

I would like to share two outstanding events that ...

I would like to share two outstanding events that happened during our stay at the Blake.
First let me say our room, the accomadations and everything in general was great, but that is not what I want to share.
On the morning of March 31st my wife and I were having breakfast in the hotel restaurant on the bottom floor when a huge rain storm blackened the sky. It was so severe that water was running from the street going onto the sidewalk and starting to enter the restaurant. A young woman with 2 small children was caught in the storm. The children were scared, soaked and crying. Customers and staff pulled her into the back door, offered her sanctuary and dried her off. She barely spoke English, but let her gratitude be known. I was amazed.
Next morning, April 1st we were checking out and the young lady at the desk called a cab to the airport for us. I believe it was Tony's transit. He took us to the airport. Along the way my wife realized she had left without her phone. Time was critical. Tony called the young lady at the desk, she personally searched the restaurant and our room. Found our phone, unbelievable. Then tony called another driver from his company, joe, who was near the Blake, went to the hotel, got the phone from the desk clerk, I wish I could remember her name, brought the phone from the hotel to the airport and delivered it to my wife. We made our flight and a possible disaster turned into a great bonus for the day. The Blake personnel and the cab company were honest, thoughtful, and tremendous. I would recommend the Blake to anyone, my kind of people. Thanks so much.