Getting seated was no problem.

Getting seated was no problem.
We waited 35 minutes for 2 appetizers and a burger. Not to mention a couple that was seated after us, received their meal within 15-20 mins. Maybe it was because they had alcoholic drinks. If the kitchen is backed up, that is totally understandable, but the waitress should have told us. Checked in with us. You know... be a attentive server.
Then we finally received our food... the fries were like warm and had the "old oil" taste. My daughter's burger was burnt around the edges. The buns on my appitizer were stale and also VERY toasty. We felt completely ignored. Even the store manager made eye contact with me, but did not even smile. I always tip at least 15%, most the time 20%. But I took my bill and rounded to the nearest dollar. Afterall... tip stands for To Insure Promptness (or prompt service if it's TIPS).