This dealer was rating 5 for me but they have chan...

This dealer was rating 5 for me but they have change so much. They are liars I waste my time twice with them. They offered you a lot of stuff and when you go and sit with them it is the opposite. The first time I was in the phone with them and one of their representative was calling me to trade in my car for a new one. The representative told me that they were under new administration and that they were giving a lot of great deals. I told him that I was no doing it because I didn't want to go upside down on my car payments, etc. The representative told me that they were going to help and that was not going to happen "We'll take of that " he said. I went to the Toyota in person and everything was the opposite and I explained to the my conversation with the representative and gave them the name and everything and they told me that the didn't have a person with the name working for them. Which my phone registered the number and it says clearly sun toyota. I asked to speak to a Manager and John the financing manager came over and he wants to me to switch from a Toyota Venza to a Corolla for the same monthly payment and the only thing he can do was lower my interest to help my payment but still was a lot. I asked to speak to another higher manager and they told me that typical speech they are in a meeting. They gave me their phone number, I called every single manager in that dealer and they never returned my phone calls. Mario Ruiz was the guys "helping" me and he told me to come back in a couple of months and I wait longer than a couple months. Today I walking again and asked for him Mario Ruiz and he didn't even help me or asked me. He just gave me a straight No. That he was not going to help me and I told him you are not even trying and He gave me another No. What kind of employees/managers this place have. Honestly, I prefer to go somewhere else now than this place, they are just about money and forget about the clients. They are selling you dream and not the really deals that they are offering their client. Their services and customer care sucks.