Struggling to bring a120lb dog with mobility issue...

Struggling to bring a120lb dog with mobility issues, I was 20 minutes late for an 830am appointment. Instead of offering to slip us in (there appeared to be no one in the waiting area) in the event of another latecomer or other opportunity, the merely offered to reschedule. Extreme lack of awareness of customers needs and absolutely no sympathy or flexibility. And as a supposed 24/7 emergency walk in facility, they failed to even offer that possibility. Do Not Waste Your Time or Money. Booo!