I had a mixed experience with Icthus Group. While ...

I had a mixed experience with Icthus Group. While their website, icthusgroup.co.uk, was easy to navigate and had useful information, I found their customer service to be lacking. The response time was slow, and my inquiries were not always addressed properly. However, once my issues were escalated, they were resolved to my satisfaction. Overall, I would rate my experience as average and hope to see improvement in their customer support.