Absolutel joke of a company. TRIPLED my mortgage p...

Absolutel joke of a company. TRIPLED my mortgage payment because they messed up with escrow. A ten thousand dollar payment I made in March only shows 5k payed. Been on the phone with them multiple times a month for almost six months to resolve the issue to no avail. And somehow my balance on the principal has INCREASED to almost as much as the initial loan. Very close to getting a third party involved to figure out where my money is going and why nobody on the phone can answer a single question without transferring me to the wrong department. This company is very close to a catastrophic collapse at this rate.