As a customer of the company, I found the online a...

As a customer of the company, I found the online application process to be efficient and user-friendly. The website provided clear information about the financial products available, making it easy to understand the terms and conditions. However, I was somewhat disappointed by the lack of personalized customer support when I had a specific question about my application. The response time was longer than expected, and it took multiple attempts to get an answer. Additionally, I encountered some difficulty navigating the payment options on the website, which caused a slight inconvenience. Overall, I would rate my experience as average due to the convenience of the online application process, but the delayed customer support and website usability issues were a drawback.