I recently used the services of this company and I...

I recently used the services of this company and I have to say I was pleasantly surprised. Their website was easy to navigate and had a clean design. However, I found their customer service to be a bit lacking. It took longer than expected to get a response from them when I had a question. On the positive side, the quality of their product was good and met my expectations. Overall, I would rate my experience as average. They have potential to improve with better communication and response time. I appreciate their efforts but hope to see some improvements in the future.