My experience was not positive at all. Homes That...

My experience was not positive at all. Homes That Click gave a slick sales pitch, then proceeded to generate a whopping 5 showings in 6 months in one of the hottest ever real estate markets. I got no offers, but one "sort of" offer that was an insulting $60K below asking price. It became clear to me, but not soon enough, that the agents were trying to work both sides of the deal. I've never been involved in a real estate transaction where the name on the sign in my yard was someone other than the agent representing me. But that's what they will do, to try to capture both sides of the deal. Let that sink in....the name on the sign in your yard is someone who will actually be working against you during the transaction, trying to get the lowest price for their buyer and thus taking money out of your pocket! And you are paying his commission to do that! As this train wreck rambled on, the only real strategy that was offered was to keep lowering the price. I was even told that I paid too much for the house and was not being realistic in what I was asking. It took a little bit for the light to go on for me, but face it, 1% is not that attractive of a commission. The possibility of getting 3% from the buyer's side, and 4% total, seemed to be much more motivating to the agency that was supposed to be representing me. And what does a buyer want? To buy the house for the lowest price possible, of course. And I was asked to believe that a husband and wife, each representing different parties to a possible transaction, never spoke to each other offline about their client's positions. Alrighty then.
When I raised objections that this arrangement felt like a conflict of interest, I was given the run-around and more smooth talk..."We don't do dual agency", "you're house is overpriced", blah blah blah. Bottom line, I wasted well over a year on my future housing plans by working with the Harr's. I would caution anyone to at least consider the inverse incentives that are present in working with these agents that, by the nature of their commission structure (1% vs 3%), are potentially more motivated to work for the buyer than for the party that is paying their bills. If you wish to proceed with them, at least get a clear understanding of who's working for whom, if they consider their arrangement to be 'dual agency', what the name on the sign means, etc. Selling a home is stressful enough, make sure that your agent isn't adding to it by working against you. It's a mistake I won't be repeating!