Charles Foster

Review of Walmart ISD, Bentonville, AR

Walmart in Columbia Mississippi continues to remov...

Walmart in Columbia Mississippi continues to remove rest benches throughout the store. I am handicapped and rely on these rest benches to get off my legs a moment while shopping this huge store. The problem of missing benches got so bad that a District Manager came in to inspect the problem of missing rest benches. She found most all the rest benches had been removed and stacked in the store's warehouse. The District Manager and the Store Manager assured me the all of the rest benches would be restored to there normal places throughout the store and never removed again. However the problem is ongoing and constant. The last three trips I have made to the store over three weeks all rest benches allocated to the grocery shopping area, specifically the two at isle 21, were not there. Gone! Removed again. I complained all three times and was promised immediate follow up but nothing. I asked for a call from Store Manager Mike Lowry, again nothing. The District Manager told me that rest benches are a requirement of the Americans With Disabilities Act ADA and I was given a solumn promise that rest benches would never be an issue again. Walmart demonstrates a lack of compassion regarding me and other handicapped shoppers under the ADA. So sad!!!!