The customer service is terrible! The people on th...

The customer service is terrible! The people on the reception are very rude and with no respect! I just called to confirm my appointment appointment for c.t scan or I can't remember what it called its a scan for my brain they give me the appointment 2 month ago for June and I was calling to make sure when is my appointment date and time because I don't want to miss it! I've been waiting for five months! i called and reseption answerd the phone and she was so rude with no respect she so mad! And aggressive!! She was nice when she first answerd the phone speaking to someone beside her or her friend saying on the phone to them when she pick up my call (omg I mess it up! And it's really ridiculous! Are you going now..) and me on the phone with her! Then when she answered me she turned to totally someone disrespectful! Rude! And mean and aggressive!! She so scary the way she speak I felt really chucked how she can be allowed or have the permission to treat the patients in this terrible way! And I asked her to please if she can repeat what time? She said and in very rude mean way! Helloooo! I just told you! I said I'm sorry I didn't hear you and She said right after ( you know wait!) and she put me on hold for over 17 mins! And when she get back to me she said Hello I said hello and she hung up the phone on me!!! All of this just because I want to confirm and not miss my appointment! And I told her my last name Is Eid and my first name is Salam and it take her few second to go to her computer system and pull up my appointment! I think she's not working for free! And she's getting paid for her job! And she shouldn't be treating the patients like an animals!