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I recently ordered some items from this online import store and had an average experience overall. The website was easy to navigate and had a decent selection of products. However, the shipping took longer than expected and the packaging was not up to par. Some of the items I received were damaged, which was disappointing. The customer service was helpful when I contacted them about the issue and they offered a partial refund, but it would have been better if they could replace the items instead. Despite the hiccups, the quality of the products I did receive was satisfactory. I would consider giving this company another chance in the future, but I hope they improve their shipping and packaging methods to ensure a better customer experience.