If I could put 0 stars I would. These people are s...

If I could put 0 stars I would. These people are scandalous! I have been trying for over a year to get a ledger explaining where all my money is going. I am constantly being told my representative is in meetings, not there, or busy. They are stealing money from me and others and they refuse to explain where money is going. My bills don't get paid, and when they do they are late and causing late fees. These people need to be STOPPED!!!