Rhonda Asleson

Review of GOLDMARK Property Management

Urban Plains is extremely conscientious about ever...

Urban Plains is extremely conscientious about everything from the showing of the unit, filling out the paperwork, check in, and a continuous great experience while their property is your home.
Each time I've had an issue the management team and maintenance staff has taken my concerns very seriously. Great pride is taken in this property and I have enjoyed every minute of living here. My apartment is gorgeous, the amenities are like no other, my unit is spacious and the price is very good for everything I have.
Its unfortunate that people do not always understand that their interaction with certain Goldmark employees is not necessarily what the foundation of Goldmark is built on. I would encourage unhappy people to go further up the chain of command if there is a true issue that needs addressing.
If you are reading reviews to determine if you want to rent from this company or not keep in mind, not everyone is going to be happy. If you rent an apartment with older carpeting to begin with, its not going to get any newer the longer you live there. If the deposit was not returned, there may have been a reason why it was not returned, even if the tenant disagrees.
I did not find anything hidden deep in the tenant handbook as one person stated. Everything was spelled out for me. As renters, its your responsibility to ask questions, make sure the check in is done well, document, take pictures. If its not, its on you. You cant call the company poorly managed because you didn't pay attention. Its your butt, not theirs.
I will be leaving this property soon but If I ever need to rent again, I wont look any further than Urban Plains. My experience has been well beyond my expectation.
Shasta is one of the best property managers I have ever come across.