I recently had an interaction with a government de...

I recently had an interaction with a government department that focuses on agriculture, water, and environmental matters. The overall experience was satisfactory, but I believe there is room for improvement. The department's website (awe.gov.au) provided useful information, although the navigation could be more user-friendly. The staff was helpful, but there were occasional delays in receiving responses to my queries. I would like to see more efficiency and smoother processes in the future.