First Citizens is a great bank to work with. The s...

First Citizens is a great bank to work with. The staff is friendly, knowledgeable, and always ready to assist. Their online banking platform is user-friendly and convenient. I particularly like their mobile app, which allows me to manage my accounts on the go. The only minor issue I have encountered is the occasional slow response time for customer inquiries. Overall, I am very satisfied with First Citizens and would highly recommend them.