I recently had a mixed experience with the carpet ...

I recently had a mixed experience with the carpet and flooring company I used for my home. The website was modern and easy to navigate, making it simple to browse their products and services. However, the customer service was lacking in responsiveness and communication. The installation process was completed, but there were some small details that were overlooked. The quality of the materials and workmanship was average, not exceptional. While the pricing was competitive, I expected a little more attention to detail and communication throughout the process. Overall, the experience was okay, but there are areas for improvement in terms of customer service and attention to detail.