Our neighbour hired these guys to re-do the retain...

Our neighbour hired these guys to re-do the retaining wall and fence between our properties. We were told by our neighbour that it would take a couple of weeks, and they might need to use our property to access the wall. (meaning the space between our houses and maybe a little bit in front of the wall).

The first day the workmen showed up, they had half of our yard torn up from their equipment and they were parked in our backyard. Our neighbour was away, so we decided that since they promised to fix what ever damage was caused, and it was only going to be a couple weeks we wouldn t say anything.

About a week into the work, the workmen somehow hit our evestrough causing $450+ worth of damage. They must have been driving their excavator with the bucket up in between our houses. They were not working anywhere near the spot they hit at that point, so it is the only thing I can think of. I will give them props, they reported the damage to us the day it happened, and paid us directly for it to be fixed.

They then proceeded to HIT OUR GAS LINE. After hitting it, they moved their equipment to the road (luckily that did not cause an explosion). After Kitchener Utilities and the fire department were gone and everything was calmed down, the construction manager did come over to talk to me. I do feel like he tried to downplay the seriousness of the matter, but I appreciated he came to talk to me. He said he would get in touch with my neighbour as he was still away.

When my neighbour did get home, he knew about the evestrough but not the gas line. He did let us know that the owner of the company is his neighbour on the other side. He also shared that they dented his air conditioning unit.

They eventually finished the work and put sod down on our torn up yard. It took much longer than the couple of weeks, About 6 weeks. The finished wall and fence does look professional and sturdy, but the road getting there was nothing but stressful.