As a customer, I found the overall experience to b...

As a customer, I found the overall experience to be decent. The website layout is user-friendly, making it easy to navigate and find the necessary information. However, I felt that the response time to inquiries was a bit slow, and there was a lack of personalized communication. The range of properties offered is satisfactory, but there could be more variety to cater to different preferences. On the positive side, the available amenities were well-detailed, and the virtual tours were helpful in getting a sense of the properties. It would be beneficial for the company to invest in improving the customer service aspect to enhance the overall experience. In conclusion, while there were areas for improvement, the company seems to have potential with their offerings.