E T Weathers

Review of Hurwitz Mintz Furniture

Buyer beware of guardsman extended warranty they d...

Buyer beware of guardsman extended warranty they do not stand behind there service. Also I have a couch that has a factory defect and although it s 6 months out of warranty Hurwitz Mintz will give me no assistance. This piece of furniture was built with two pieces of sharp wood under leather that are now making a hole through the leather and they are telling me it s my problem. My salesman Kansas was wonderful and the showroom was wonderful but Customer service after that is not helpful at all. We spent way too much money on this furniture for it to have this problem so soon. I thought extended warranty was good idea on such a large purchase but boy was I wrong. What a shame to lose a customer over such a small repair