The lady at the reception desk SHOULDN'T be worki...

The lady at the reception desk SHOULDN'T be working there. She overcharged $20 for picking up wine because she included the corking fee, when we PICKED UP THE WINE AND LEFT. Plus she wouldn't even let us sample a new wine we never tasted when we were interested in purchasing it, as we were already buying 3 bottles! She didn't even want to bother with us and she was so rude. She could had told the phone customers to wait on hold while she toke care of us, but since she wanted to do 30 things at once, we got over charged and waited for over 15 minutes.