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Peter Peart

4 years ago

Sport and health clubs can run the gamut from good...

Sport and health clubs can run the gamut from good to so-so and bad. The Bethesda Sport and Health is very good and it all starts with the General Manager Mary Ann Nicklow. The staff reflects the manager's drive and warm and welcoming personality. Users of the club are greeted warmly by whoever is staffing the front desk, including managers at times.
The club is clean and well run. As with heavily used facilities, things malfunction or become disabled. To fix or remedy these issues, management and staff are always giving their full attention to matter. This is a reassuring aspect of the Bethesda Sport and Health club. Personal trainers are friendly and dedicated to their clients. They are professional and extremely knowledgeable.
I am part of a dedicated group of users of the convertible squash/handball/racquetball courts. Securing the courts is made convenient by dedicated online reservation system or through front desk personnel.
As in life, the are no perfect situations, but we adjust and adapt when necessary and hope for the best out comes. At Bethesda Sport and Health, when things aren't perfect, the club shines in its ability to adjust and this is a create character of the place. My five stars are not meant to say this place is flawless, they are meant to compliment the staff and the efforts to give users the best experience on any given day.

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