Chris R

Review of Whidbey Island Ford Sales Inc

My Sales Rep was Kevin, and I am very happy doing ...

My Sales Rep was Kevin, and I am very happy doing business with this dealer! I drove my car 700 miles to trade in, and they provided excellent service. I confirmed the deal with their truck and my car, sight unseen. Kevin contacted me every step of the way, listed issues that the picture may have not captured, test drive impression, enlarged photos, and was very honest to work with.

Once I got to the dealer I inspected everything top to bottom and asked them to top off my coolant and power steering fluid. The attention to detail by the service team led to them tracking down the correct fluids to top off with, not just whatever they had on hand. They sent their tech to Napa to pick up the proper fluids immediately.

Great experience!