Andy Gilliland

Review of CompSource Mutual

Got a cancellation notice in the mail as a result ...

Got a cancellation notice in the mail as a result of non-paid premium. I double checked to ensure I had not received an additional bill after renewing and paying the initial premium amount. The only invoice received was one for a credited amount to our account. I called to discuss the issue, sweet lady I spoke with in billing said "Looks like we are on the same page, we do not have an invoice for the additional premium due, only the invoice for the credited amount," to which she checked again to ensure she did, in fact, not have an invoice. **Read that again** I get a call back the next day saying "We have the invoice." Extremely fishy practices. Also unorganized. Could not get any of our business addresses correct with multiple times of writing out correct business info and sending to them via email multiple times.